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Service Advisories

LV Series

LV Series

February 1, 2007

Important Service Advisory on LV100 and LV150 microscopes

We would like to thank all Nikon customers for their continued support and custom and trust that you gain a truly excellent experience in product performance and customer care.

In order to maintain our commitment to ensure maximum satisfaction we would like to announce that during rigorous testing we have discovered an intermittent fault with the printed circuit board for the power supply which may affect a minority of LV100 and LV150 microscopes.

May we take this moment to reassure customers who have purchased these products that the issue causes the bulb to extinguish with a small amount of smoke emitted from the PCB. Please note that LV series microscopes are UL-approved products and thus, there is no risk of fire as the circuit board is covered with incombustible material and incorporated within a metal chassis. If you notice any smoke emission or premature lamp failure without the filament breaking, you should turn off the power at once and contact your Nikon dealer for assistance.

We would also like to state that the problem has been rectified for products purchased after 1st February 2007.

We would like to reassure all owners that Nikon will replace the related parts free of charge even if the warranty period is expired. For full details or any assistance please contact your nearest official Nikon dealer.


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