Support
May 7th, 2008 - Nikon Corporation
Important
Service Advisory on the C-HC1 Specimen Holder for Nikon Biological
Microscopes
Thank you for purchasing a Nikon Biological Microscope. It is our goal to provide our customers with excellent product performance and customer care experiences. In an effort to keep our customers fully informed, we wish to notify you of the following service advisory:
Nikon recently discovered a product issue affecting C-HC1 Specimen Holder that may, in rare occurrences, expose the operator to minor injury. In the interest of safety, Nikon will replace the affected part, with a newly-designed equivalent free of charge.
Repeated mounting and dismounting of specimen samples may wear or even break the specimen holder’s tension wire. This defective wire has the potential to cause injury to the operator’s hand or fingers. An improved stage holder is immediately available for replacement. Nikon is committed to safety and will replace the defective part free of charge. Please contact your local sales representative for information regarding the defective C-HC1, or complete a claim form for immediate replacement. The replacement will be shipped along with installation instructions and a postage-paid envelope. Please return the defective stage holder to us using this envelope.
Nikon regrets any inconvenience this matter may have caused and we appreciate your continued interest in our products.
Affected product needing replacement:
Material # MBC75040, C-HC1 SPECIMEN HOLDER
Microscopes
that may be equipped with the defective stage holder:
Research microscopes:
ECLIPSE 90i and 80i
Clinical/Laboratory microscopes:
ECLIPSE 50i and 55i
The C-HC1 short finger specimen holder fits on the following stages
Material #’s: MBC71500; MBC71501, MBC75510, MBC71511, and MBC71600.
MBC71610; MBC71650
Nikon Customer Service Center
NIKON INSTRUMENTS INC.1300 Walt Whitman Road, Melville, NY 11747-3064, U.S.A.
Tel: +1-631-547-8500 Fax: +1-631-547-0306
http://www.nikoninstruments.com/service_advisories.php
